To contact support, please email [email protected]
Frequently Asked Questions
Q. What do I do if I can’t remember my password?
A. You can use this online form to reset your password
. If you cannot remember your username or the email you used to sign up, please email customer support
Q. How do I cancel my account?
A. You can cancel at any time by going to cs.segpay.com
or call 866-450-4000 in the US & Canada or outside US 954-414-1610
Q. I have my password but I still can’t seem to login?
A. Remember that passwords are cAse SenSiTivE. Make sure you are entering the correct password.
Q. Can my billing company (SegPayCS ) change or reset my password?
A. Yes, please visit cs.segpay.com
and search for your transaction. If that does not work for you, please email customer support
Q. What should I do if I’m having trouble with the site?
A. Our sites are best viewed on the latest versions of Firefox
. Please make sure your browser is up-to-date.